SERVICES

How to set up your BIMB account

Everything you need to get started with your online banking

Setting up your BIMB account for online banking is a simple process, but it does involve a few key steps to ensure your account is secure.
November 21, 2024
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Four Essential Steps

To start making online transactions, you’ll need to complete these four essential steps

Install the BIMB Mobile app from the app store and log in with your details.

Login to BIMB Mobile to activate BIMB Secure.

BIMB Secure is an authentication method to authorise transactions initiated from BIMB Web and BIMB Mobile.

Activate your account at the nearest Bank Islam ATM or branch to enable your online banking.

What you need to know?

  • Not applicable if you switch to BIMB Mobile from GO by Bank Islam app from the same device.
  • Only applicable to new users and
    BIMB users or those who have changed their device.
  • For overseas customers, please reach out to our Contact Centre +603-26 900 900 or email at contactcenter@bankislam.com.my

After verifying your identity, a brief cooling-off period is in place before you can make online monetary transactions.

This measure allows you to review your account access and take action if you notice any suspicious activity, such as blocking the account or reporting it to the authorities. This way, your account remains secure and under your control.

Frequently asked questions

To sign up for BIMB Web, you must:

  • Age 12 years or older.
  • Have an Individual Current/Savings/ Transactional Investment Account or a Sole Proprietor Account or have a financing facility; or
  • Have Bank Islam ATM/Debit Card-i or Credit Card-i
  • For Customers aged 12–17 years old (Minor), your parent/ legal guardian is required to sign an indemnity form at the branch as part of the authorization process for you to have online banking access.
⬤
What are the requirements to create Username?
Your Username must consist of 6 to 10 alphanumeric characters and cannot include special characters.
⬤
What are the requirements to create Password?
Password must consist of 8 to 18 alphanumeric characters; you may also include special characters.
⬤
What are the requirements to sign up for BIMB Web?

To sign up for BIMB Web, you must:

  • Age 12 years or older.
  • Have an Individual Current/Savings/ Transactional Investment Account or a Sole Proprietor Account or have a financing facility; or
  • Have Bank Islam ATM/Debit Card-i or Credit Card-i
  • For Customers aged 12–17 years old (Minor), your parent/ legal guardian is required to sign an indemnity form at the branch as part of the authorization process for you to have online banking access.
⬤
What are the requirements to create Username?
Your Username must consist of 6 to 10 alphanumeric characters and cannot include special characters.
⬤
What are the requirements to create Password?
Password must consist of 8 to 18 alphanumeric characters; you may also include special characters.

To sign up for BIMB Web, you must:

  • Age 12 years or older.
  • Have an Individual Current/Savings/ Transactional Investment Account or a Sole Proprietor Account or have a financing facility; or
  • Have Bank Islam ATM/Debit Card-i or Credit Card-i
  • For Customers aged 12–17 years old (Minor), your parent/ legal guardian is required to sign an indemnity form at the branch as part of the authorization process for you to have online banking access.
⬤
What are the requirements to create Username?
Your Username must consist of 6 to 10 alphanumeric characters and cannot include special characters.
⬤
What are the requirements to create Password?
Password must consist of 8 to 18 alphanumeric characters; you may also include special characters.

To sign up for BIMB Web, you must:

  • Age 12 years or older.
  • Have an Individual Current/Savings/ Transactional Investment Account or a Sole Proprietor Account or have a financing facility; or
  • Have Bank Islam ATM/Debit Card-i or Credit Card-i
  • For Customers aged 12–17 years old (Minor), your parent/ legal guardian is required to sign an indemnity form at the branch as part of the authorization process for you to have online banking access.
⬤
What are the requirements to create Username?
Your Username must consist of 6 to 10 alphanumeric characters and cannot include special characters.
⬤
What are the requirements to create Password?
Password must consist of 8 to 18 alphanumeric characters; you may also include special characters.

To sign up for BIMB Web, you must:

  • Age 12 years or older.
  • Have an Individual Current/Savings/ Transactional Investment Account or a Sole Proprietor Account or have a financing facility; or
  • Have Bank Islam ATM/Debit Card-i or Credit Card-i
  • For Customers aged 12–17 years old (Minor), your parent/ legal guardian is required to sign an indemnity form at the branch as part of the authorization process for you to have online banking access.
⬤
What are the requirements to create Username?
Your Username must consist of 6 to 10 alphanumeric characters and cannot include special characters.
⬤
What are the requirements to create Password?
Password must consist of 8 to 18 alphanumeric characters; you may also include special characters.